Hear what some of our customers think about us and the services
we provide. These are actual letters or emails that we've received.
Hi Tom,
Sandra and I just wanted to thank you
guys again for a job well done! When
people see all of those waterfalls they are
taken back in awe. One of the first things
they ask is "What did this cost you?", and
when I tell them , they are again amazed.
The guy across the street from me (the
one with the new baby) says he's gonna
give you guys a call this fall once things
settle down for him. Sandra's sister went
on the Aquascape Parade of Ponds tour
a few days ago. She said that our pond is
better than most she saw. There are
hundred of ponds on that tour, you
should really be proud of that!
I finished the stone staircase that leads to the bridge that you guys put in. It worked out
awesome! When you walk through it and cross over the streams and waterfalls you really
get a better appreciation of the whole thing, rather than just viewing it from the side, which is
really cool too. In fact, I built a cedar deck along side the pond's edge so the kids could put
their feet in the water. I took the list of recommended plants you gave me to the nursery and
picked up a bunch of them. I've got them all planted already. Oh yeah, and we bought a
few more fish and a turtle! It really looks nice and we're having so much fun with it. Next
time you're in the area you have to stop by for a beer and check out it.
Thanks again!
Mark Bacci - North Aurora, IL
Hi guys,
Our pond looks great, Ken and I love it!
The kids have really been enjoying it too,
watching the fish swim and chasing the
frogs around. I'm glad we decided to
include the underwater lights. It's so
relaxing to sit out there, I just couldn't
imagine having to go inside after dark.
Ken was very impressed with your customer service and professionalism. You don't find
that too much these days. He would like to have you guys shut down the waterfalls at the
end of the season and open everything back up again next spring, so please add us to the
schedule.
Thank you again and don't be surprised if you get calls from some of our friends and
neighbors.
Ken and Diana Vincenzo - Bloomingdale, IL
Dear Backyard Ponds and Waterscapes,
We just had to write a letter telling you
how much we are enjoying our waterfall
pond you installed. We are admiring it
from every angle and watching the plants
grow day by day. We can’t tell you how
many neighbors, friends and family have
commented on how this is the best pond
design they have ever seen. The double
waterfall is a big hit! One of our neighbors
continually brings their friends and family over to see how beautiful it really is.
This pond is a great investment and allows us to sit out on our patio more often, relax and
unwind after a long hard day. We needed that! Thanks so much for all of your hard work.
Great job!
Ed and Janice Raucci – Bartlett, IL
Hi Marc,
We are absolutely loving our pond! It is more
beautiful that we imagined it would be. We've
been sitting out there almost every night just
relaxing and listening to the water. I can't wait
to show it off at Kalya's birthday party.
You guys did an amazing job!
Ken Rasmussen - Oswego, IL
This summer we had a pond and
waterfall built by Tom Resko of
Backyard Ponds and it has truly
exceeded our hopes and dreams. We
had gone on the Parade of Ponds so we
had a good idea of what we wanted.
Tom listened to our ideas and
implemented them more beautifully than
we could have ever done ourselves. He
is extremely professional and knows the
best products and rocks to use as well
as the best method of construction to
achieve the look desired and obtain a
low maintenance pond and waterfall. What Tom exceeds at is the building of the waterfall
and the placement of each individual rock, he truly is an artist. We had originally planned on
putting it in ourselves but we are very glad that we decided to have Tom do it, as we never
could have built one as beautiful as this. Tom had several ideas that we incorporated into his
original design that really add to the interest and the ease of care. Our dream of having a
water garden has finally arrived and we are very pleased with the outcome.
Jim and Chris Brisbin - Yorkville, IL